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Question: Discuss About The Management Information Technology Project? Answer: Introduction The purpose of this report is to critically analyze communication in business. Business communication is important in delivering quality products and services in any business setup. Therefore, this paper aims at determining what need to be identified in business communication within a company so as to deliver quality products and services. Business communication need to be effective and efficient so as to propel progress within business setup. This information is based on principles of effective communication. These principles will be analyzed from three perspectives That is, communication examples, communication research and communication methodologies (Ballantyne, 2007). A business message need to be effective and efficient so as to encode and decode the most appropriate feedbacks required in a particular communication channel. The type of business message depend highly on sources of business communication. In this report, we consider two sources of business communication so as to demonstrate appropriate way of delivering business message. We also consider inappropriate or poor ways of delivering business message. Report overview There are two sources of business communication that will be considered in this report. These sources are applied to determine whether the business message under consideration was well presented or poorly presented. Properly presented business message affect business positively while poorly presented business message affect the business negatively. In this case, we can select a certain business that require business communication in order to effectively undertake duties and responsibilities. Let us consider a business that import and export industrial products at global level. This kind of business require appropriate business communication strategies so as to enhance effective business messaging. For instance, if the business deals with importation and exportation of highly delicate and perishable products, then a distinct business communication platform must be applied. It is important to understand business communication and sources of business communication. Typically, business communication is defined as the network or connection of data and information that incorporate both insiders and outsiders in order to solve and mitigate challenges of business organization (Ballantyne, 2007). There are certain rules and norms that regulate business communication. Initially, business communication was limited to paperwork and telephone calls. However, through advancement in technology, there are various innovations such as satellite communication, video conferencing, emails and cell phones used to support business communication. Business communication is an interpersonal goal oriented process that can be defined typically as problem-solving activity. In this report, the two main sources of business communication to be considered are internal information and external information. Internal information is a source of business communication created by the opera tion of an organization. This information include purchases, sales, orders and business transactions in inventory system. Again, accounting records are the prime source of internal information (Ballantyne, 2007). On the other hand, external information as a source of business communication is obtained from outside the business operations. These sources include print information, online information and television along with radio media information. For this report, we consider accounting records as a source of business communication from internal information and email as a source of business communication from external information. Discussion and analysis of findings Business communication that can be applied in this particular scenario include internal information and external information. In this case, there are areas where communication applied lead to appropriate progress while other communication lead to inappropriate progress. In simple terms, we can assert a good communication process and a poor communication process. If we consider accounting records as part of internal information, we realize that proper recording of accounting records provide accuracy in data. This is a good communication process. This communication message is of great importance since stakeholders in the organization can assess credibility of information under consideration. Thus, business communication process selected for business operation is excellent so as to keep track of what take place in the scope of business operations within and outside the company (Baily, Farmer Crocker, 2015). On the other hand, there is a business communication source from external infor mation that can be considered as poor in this report. Email is part of business communication from external information. Due to technological advancement, emails are used as a source of business communication so as to communicate a message to clients. As far as this report is concerned, this is a poor business communication process due to some factors. First, emailing depend on network connectivity. Without sustainable network, individuals in a business will not be in a position to decode and encode messages. Again, emails may result to delays in business communication. As mentioned earlier, emailing was initiated via technological innovation, thus, cases of cybercrimes are highly rampant where business information is diverted by criminals (Schwalbe, 2015). This brings huge losses to companies undertaking business activities. Spam messages are also associated to emailing as a source of business communication. Communication research The main forms of communication applied in this report are drawn from internal information and external information. From internal information, the type of communication applied was accounting records. These records communicate to all stakeholders on matters concerning sales, purchases, orders and inventories of data in the business. This type of communication assist stakeholders to assess credibility of data revolving a business. The company can forecast future trends of a business. It is classified as one of effective type of communication applied in a business (Kotler, 2011). The other type of communication applied in this report was email. This type of communication is drawn from external information as a source of business communication. This communication requires creation of accounts by both the sender and receiver of a massage. This communication process require use of network connectivity so as to decode and encode messages sent via email. Email addresses are created by indi viduals who will later communicate. Business operations are currently run via passing messages via email. However, this process is affected by several factors such as lack of reliable network connectivity and hacking by cyber criminals. In this report, we consider email as a poor communication process as compared to accounting records that tend to be efficient. Communication methodologies It is very important to identify and determine the nature of information and communication being delivered. For the case of accounting records obtained from internal information source of business communication, the company make a lot of positive changes based on this information. There are several details that can be drawn from accounting records. These include sales made in a given point in time as well as forecast of sales anticipated to be sold in the future (Hubbard, 2016). This assist the business in planning future progress. Again, purchases made are also indicated in accounting records. Orders made are also part of accounting information. Lists of inventories concerning business activities are also indicated in this communication process. It is therefore clear that this communication process is effective and reliable. Using this communication process results to a wider range of benefits. On the other hand, email as a communication process deliver variety of messages based on the motive of the sender and receiver. These messages can be business oriented or otherwise. The only undesirable limitation of this process is lack of data accuracy and credibility. Data is prone to manipulation by third party without authorization (Franco, 2015). Communication performed better in accounting records because the information required is recorded accurately. Communication did not work in email due to lack of network connectivity and cyber-attacks by criminals who manipulated messages. Diversion of communication messages compromised business communication process. Report analysis Accounting records facilitated business operations by providing details on sales, purchases, orders and data on inventory. Factors that facilitated effectiveness of this process included simplicity of data, completeness of data, clarity of communication messages, correctness of information as well as attractiveness (Dow Taylor, 2015). On the other hand, email did not deliver quality services in business communication due to factors such as lack of adequate network connectivity, manipulation of data through unauthorized access as well as diversion of messages which compromised the position of the company. References Baily, P., Farmer, D., Crocker, B. 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